REFUND POLICY

At K9 Excellence Academy, we are committed to providing professional and tailored dog training services designed to meet the unique needs of each individual dog and their owner. While we employ proven techniques and strategies to guide the training process, it is important to understand that every dog is unique, and each training experience is influenced by a variety of factors including temperament, environment, and consistency. As such, specific outcomes or timelines for progress are not assured.

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Our training programs are designed to be flexible, personalized, and adaptive to these variables. As a result, we do not offer any guarantees related to the specific achievements or timelines of a dog’s training. The effectiveness of the training will depend on multiple factors, and the results experienced may vary from one dog to another.

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Please note that all services provided are non-refundable. Once a session or service has been rendered, payment is considered final. We are committed to delivering the highest level of service and support throughout your dog's training journey, and we encourage open communication throughout the process to ensure the best possible experience.

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Thank you for your understanding. We look forward to working with you and your dog!